The serialization library's website is at <www.chuchusoft.com/serialization>.
A mailing list is available for posting questions and you may be able to find answers to your questions by searching its topics. The mailing list is at <groups.google.com/chuchusoft_serialization>.
If you wish to discuss something in private with the developers, you can send email. The address is <chuchusoft@gmail.com>.
Before sending email asking for help, please try to find the answer in this documentation - hint: use your search function in your browser/viewer. If the answer is already documented, you'll either receive no reply or a short "RTFM" reply.